- What forms of payment are accepted here at Sacdelux?
- We accept PayPal, Affirm, and Sezzle. All major credit and debit cards can be used to make purchased via PayPal, even if you do not have a PayPal account. Payments can be split over time(upon approval) using Affirm or Sezzle.
- Can I return or exchange an item after receiving it?
- All Items are 100% authentic and backed by our lifetime authenticity guarantee. Returns and Exchanges are only available on items proven inauthentic by a reputable third party authenticator.
- Will I be able to track my order?
- Yes, you will receive an email with the tracking information for your records once the item is shipped within 1-2 business days.
- Do you ship internationally?
- Yes, we ship internationally. International shipping fees will automatically populate when you begin the checkout process
- Does Sacdelux guarantee authenticity on all items?
- Yes, SacDeLux offers a lifetime authenticity guarantee on all items purchased from SacDeLux. Items are authenticated in store by our trained authenticators, as well as third party services such as Entrupy.
- How long after purchasing an item, will my order be shipped?
- Please allow 1-2 business days for your order to ship. You will receive a confirmation email with your tracking number once the shipping label has been created.
- If I sold an item with Sacdelux can I use my credit to purchase another available on your website?
- Yes, if you choose to use your earnings on a sold item at SacDeLux, you will receive a 10% bonus in SacDeLux credit.
- Where will my item ship from?
- All items purchased online from SacDeLux, will ship from our showroom, located in Atlanta, Georgia.
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